I’m Wieger and I want to share with you a story…
I live close to Tygervalley, Bellville, Western Cape, South Africa and those who have ever visited Tygervalley Centre, or for that matter any other major shopping centre, will know the sizes of their Mugg & Bean coffee shops? I took the time to count the number of tables at Tygervalley Mugg & Bean, which turned out to be 100+, and…..each table can seat 2 - 4 customers!
And for sure, there is almost at any point in time a huge amount of customers dining out, either just drinking coffee or spending their well earned money enjoying friendship, a quick bite , an office get together or a romantic evening out.
Yes there are many different reasons for visiting a coffee shop such as Mugg & Bean or for that matter any other popular restaurant such as the Spur, Saddles, Stones, Dros and the like.
I must have visited many such coffee shops and restaurants during the years and I have really enjoyed those few hours with friends, family and colleagues….but
I can similarly recall my frustrations in drawing our waiter’s attention to order that extra side order ….or spending minutes looking, waving and calling for waiters to present our bill!!
Anyone else having experienced those same frustrations? Please tell your story!
1 comment:
I dine out regularly and on numerous occasions, no maybe I should rephrase, on all occasions I found waiter service lacking, either they forget about you, or so it would appear, or they constantly interrupt and ask whether all is fine. The most frustrating experience is when one needs to attend a meeting and you cannot find the waiter to produce the bill. I found that getting up and pretend to be walking out usually has the correct effect, also, I went back in in two occasions where the management and waiter did not realise that I have not yet payed the bill. Any system that could improve this situation would be of enormous help.
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